Virgin Media O2 is pressing forward with its plan to phase out 3G services across the UK, with Telford, Guildford, and Torquay next in line for the shutdown. This move, part of a broader industry shift, aims to reallocate spectrum to more efficient 4G and 5G services, promising faster data speeds and more reliable connectivity for users. The company has already successfully piloted the shutdown in Durham and is now expanding the initiative to other regions.
Customers still reliant on 3G technology are being urged to upgrade their devices to continue accessing mobile data services. Virgin Media O2 has identified vulnerable customers and is offering them 4G-ready devices free of charge, while others can purchase new devices at reduced prices. The operator emphasizes that while voice calls and text messages will remain unaffected, mobile data services will cease for those without compatible handsets post-shutdown.
The transition away from 3G is a strategic move by Virgin Media O2 and other UK network providers to modernize the country's mobile infrastructure. With less than three percent of all network data still carried over 3G, the shift allows for significant investments in 4G and 5G technologies. Virgin Media O2 alone invests approximately £2 million daily into its mobile network to meet the growing demand for high-speed connectivity.
Jeanie York, Virgin Media O2's Chief Technology Officer, highlighted the benefits of the shutdown, stating it would enable the company to focus on delivering superior 4G and 5G services. The complete withdrawal of 3G services is expected by the end of 2025, marking the end of an era for mobile connectivity in the UK. Customers of MVNOs on Virgin Media O2's network will also be affected and are advised to contact their providers for upgrade options.
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